Randi Zuckerberg

Founder & CEO at Zuckerberg Media

Inbox Zero 的意思,就是「所有電郵都已讀,或處理好,又沒人再寄任何電郵給我。」


Like cleaning out your home, clearing out your inbox feels great – like you’ve cleared your debts, decluttered your existence, and you no longer owe anyone anything. You can breathe a bit easier. At least for a minute or so, until another email comes in, and you’re no longer at inbox zero.


  • Unsubscribe from unwanted newsletters or sites you may have accidentally subscribed to by forgetting to uncheck that pesky box when you created an account on the site.
  • Remove yourself from any groups, lists or coupon sites that send you messages every day. A message a day will clutter up your inbox rapidly and you can very easily search for coupon codes and discounts online, even without the daily email barrage.
  • Create filters and folders that will automatically sort your messages as they come in.
  • Turn off email notifications: do you need to get an email every time someone tags you in a photograph, or about every single flight deal heading to Hawaii? Go to the various websites you have profiles on, go to settings, and opt out of email notifications.


1) Emails that you hate having to say no to.

A colleague asking for a favor or an introduction. A family friend asking if you can pass their resume along. An organization asking you to sponsor their event.

  • Consider having a friend or colleague draft a response for you. Sometimes it’s easier for someone who isn’t emotionally tied to the response to craft a reply.
  • I encouraged everyone on the team to create a folder called “It’s okay to say no” – I was having a lot of guilt saying no to people and was letting requests pile up in my inbox.

2) Messages that aren’t urgent, but will need a reply in the future.

I made a folder called “People to reconnect with” because I found I was saving emails in my inbox from people who I eventually wanted to respond to, but didn’t need to email back right away. This cleared out a lot of space.

3) Emails that make you feel good, but don’t warrant a response.

I created a “Go me!” folder — I know that sounds shallow, but there are so many bad vibes online sometimes that it’s important to have a pick-me-up folder of positive vibes from people that you can look at when you’re having a bad day.